Tag Archives: angry

Good communication is a two way street: speaking and listening. Listening doesn’t mean just not speaking. To be an effective listener requires certain behaviors and attitudes. Listening is an action word. Find out how good a listener you are by answering the following questions. 1. Listening means paying attention. When I listen to someone, I focus my attention on the speaker. I look directly at him or her, and concentrate on hearing what he or she is saying. __Always __ Most of the time __Sometimes __Never 2. Listening means accepting what the other person says. When I listen to someone, I withhold judgment and accept what he or she is saying “as is.” I acknowledge what the person is saying without labeling it right or wrong, good or bad, true or false. __Always __ Most of the time __Sometimes __Never 3. Listening means being interested in what the other person says. When I listen to someone, I invite the speaker to give his or her opinion, say what’s on his or her mind, or say how he or she feels … Continue reading →